July 31, 2013: When building out a distinctive B2B brand message, one of the questions branding experts might ask is, “What are the current perceptions and attitudes about your brand?”. We all have our own perceptions, but nothing compares better than how others perceive or associate your message. While the easiest and most direct way to obtain this answer is to actually ask the customer(s), there are reasons why this might not be possible.
First, customers are busy and it can be difficult to get their time for such an exercise, especially for such a potentially penetrating question. Second, because of the sensitive nature this infers, customers may be reluctant to speak candidly (this is why branding experts would often want to interview customers separately).
Fortunately there are internet marketing related reports and resources that provide immediate insight into how well your B2B brand message resonates with target audiences. Here are five examples to consider.